Frequently Asked Questions (FAQ)



General

Are you licensed?

Yes, we are a licensed Home Improvement Contractor in the state of New Jersey.

Where are you located?

We have two warehouses servicing the central and northern NJ area. One in Little Falls, NJ. The other one is located in Maplewood, NJ.

Do you charge for estimates and designs?

No

Are you insured?

Yes, we carry all necessary insurance coverage including workers comp.

Do you have a minimum job?

Yes, we have a minimum of $1500 for storage systems and $2,000 for flooring. If your job is less than this, we request you are flexible with installation scheduling.

How quickly can you install after the estimate?

We have flooring and Monkey Bar storage systems in stock and can typically install your solution in 1-2 weeks. Cabinets are made to order, so please expect approximately 3-4 weeks for installation. We have peak periods in the spring and summer season that may stretch out the installation window. Per manufactures guidance, we install Polyurea and Polyaspartic floors in the spring through fall when the weather is consistently over 45 degrees.

How much does a NEAT Storage Designs Shelving/Rack system cost?

It depends on what your needs are, but an average NEAT storage system, installed with everything hanging is usually about 1/3 the cost in the same space than any other installed garage storage system. An average system cost is between $1,800 to $2,400.

Do I save money if I hang things up myself?

It would take us just as long to figure out which hooks you need as it does to get your things up on the hooks. It really doesn’t usually take long to hang things up for you. We have a lot of practice.

What kind of warranty do you have?

We have a limited lifetime warranty for Monkey Bar brackets, bars, hooks and hardware. If any of these things break under normal use, they will be replaced.

Does the weight capacity include the rack?

If you have 1,000 lbs distributed weight on the upper shelf (every four feet), there is still plenty capacity to put several hundred pounds of weight on the rack, especially with the bars closer to the wall. The shelves have been tested to hold over four times the advertised rating for safety.

What is the weight capacity of the bars and hooks?

The Monkey Bars and hooks are designed to hold distributed weight of 200 lbs. Depending on which one is used, the hooks can hold from 30 to 100 lbs. The longer hooks have less capacity than the shorter hooks. The wider the rear support, the greater the capacity.

Is it difficult to put things up and get things down off of the shelving?

Not if you apply safe ladder and lifting practices. We recommmend that the containers for the shelves are packed at a weight that the shelf user can easily lift the containers at least head height. Use only a sturdy “step” ladder positioned so that you are walking toward the shelf. Place the ladder on the ground. Avoid twisitng while lifting.

How long do the shelves take to install?

In most cases, we can install the shelves in one day with very few exceptions. This also includes the hanging of your items under the shelf.

What advantages do the wall shelves have over the cabinets or shelves on the floor?

Efficiency. The concept is to free up space in the garage by putting seldom used items in “wasted” space that is out of the way. To avoid crowded traffic routes and spaces, especially in small garages, overhead shelves are the best solution.

What advantages do the wall shelves/racks have over overhead ceiling shelves?

They can hold at least four times the weight capacity. There will be no stress cracks as typically seen in ceiling racks. They do not affect the amount of light in the garage. Items can be stacked as high as the ceiling will allow. The height can be exactly customized to your needs. There is an added option to hang items under the shelves with bars and hooks.

How important is it that my spouse is in the garage for the estimate?

There are several reasons: It is always much better to get more minds involved in garage solutions, especially anyone who may be using any part of the garage. The shelves are custom installed based on the height of the users and what is going to be stored.

How much weight can they hold?

Each 4×8 unit is rated for 750 lbs hung from the ceiling and 1000 lbs when one side is mounted to a wall.

Are they safe?

When properly installed, the units are completely safe and secure.

How much storage capacity do they have?

Each unit is designed to adjust in different ways to maximize the available storage space. At maximum capacity, each 4X8 unit has 120 cubic feet of storage space.

What is the warranty?

There is a limited lifetime warranty on our overhead storage racks.

Can these storage racks be configured for different storage needs?

Absolutely! Our overhead racks are modular and can be joined together in many sizes and configurations.

Why ceiling storage?

Since you have paid for every square foot of space in your home, it only makes sense to use every last inch. Overhead storage racks allow you to utilize space that is typically left empty, allowing you to use floor space more efficiently.

What kinds of items are best stored on overhead storage racks?

While items are easily accessed with a ladder, its best to use these rakcs to store items that are used more infrequently, which leaves lower spaces available to store items that are used daily or weekly. We can provide storage racks for hanging your frequently used items so that they are readily accessible.

What are the cabinets made of?

MB cabinets are made from 3/4″-1″ thick particle board coated with melamine. Melamine can come in a variety of colors, designs and wood grains. They are moisture resistant and won’t rot or warp as compared to wood cabinets.

What makes Monkey Bars Garage Cabinets unique?

Monkey Bars cabinets use 3mm edge banding on all doors and drawer fronts because it is very durable and won’t peel over time. We are able to mount the cabients directly to the wall studs, eliminating the need for legs. This makes it much easier to clean underneath the cabinets. Both our shelve and drawer glides are rated to hold 100 lbs without bowing or breaking.

What are the specifications? I.e. Dimensions, configurations, etc?

We offer a wide range of cabinet sizes to fit almost any garage. The cabinet configurations can be customized to fit your needs and work best in your garage.

How to clean Monkey Bars Garage Cabinets?

Monkey Bars cabinets are made of melamine and formica. Most multi purpose cleaners work fine on these surfaces. There are cleaners that are specific to cabinets and countertops that are encouraged. A damp rag will often do the trick. *We highly discourage the use of citrus cleaners due to the fact that they will eat/burn the color out of your cabients.

Warranty Information?

The Monkey Bars Garage Cabinet line comes with a limited ifetime warranty.

How long does it take to install a floor coating?

Typical installations will take 1 day to complete.

What do you do for preparation for the concrete?

We diamond grind your floor to remove surface debris and open up the concrete for product absorption. If you have cracks and minor imperfections in floors,we fill the cracks and pits with an epoxy based crack filler.

When can I start using my new floor?

Unlike most do it yourself floors and epoxy floors where you have to avoid driving on it for several days, you can walk on this coating in as little as 2 hours and drive on it in 24 hours.

Is the floor covering slippery?

The floors can be slippery because they are impervious to liquids. The full layer of chips adds texture to help with the slipperiness. If this is a real concern for you then a special anti-slip product can be added to the top coat for an additional charge.

How do I clean my new floor?

Our coatings are impervious to liquids so oil and chemicals can be wiped up without staining the floor. Dirt and other debris can be washed out simply with a hose or light pressure wash. You will be amazed at how easily the floor comes clean.

What is the difference (quality, durability, and cost) between poly-aspartic/poly-urea and epoxy?

Epoxy is a less expensive material that has lower tolerance for UV, heat and is the least abrasion resistant of flooring coatings. It may crack, peel and chip and degloss overtime. Epoxy also requires a longer installation time, up to three days. If you have a vendor suggesting a fast dry epoxy coating, this may be achieved by adding accelerators that can reduce the total amount of solids remaining on your floor after dry time.
Our material is a Polyurea Aspartic material. (Also known as polyaspartic) There are very slight differences between the two materials. They would never be noticed to the average consumer. Properties are very similar. They are both UV stable, excellent elongation and excellent scratch resistance. Most polyureas can go down a little thicker. Polyaspartics are thinner.

Are the resins you use harmful to me or the environment?

No. Unlike the cheaper kits on the market, our products have the high solids content, which means less solvents and less VOC’s emitted that evaporate into the air.

Why should I go with a full broadcast of color flakes?

There are numerous benefits to choosing colors flakes over a solid epoxy coating, those advantages include: A full layer of chips for extra protection to your concrete. A broad range of chip colors to choose from to match your garage/home. The color flakes add texture to the floor for slip resistance. The color flakes also cover up and hide and chips in your concrete.

How much is it going to cost to get my floor done?

The cost for the floor varies and it is almost impossible to give a quote without coming to your home and looking at the condition of the concrete, the amount of cracks that may need repair, and stem walls that you may want to coat as well as color options and size of the garage floor.

Can the coating be applied to other areas of the home besides the garage?

Yes. Our coatings we offer are suitable for a number of different applicaitons including garages, patios, basements, steps, sidewails and more! Our UV stable top coat will not yellow or fade in the sun.

What if my oil drips on my floor or other chemicals are spilled on it?

No problem. Our coatings are resistant to almost all harmful chemicals. It is recommended that you wipe them up as soon as possible but they should not harm the coating.

Can I mix and match different colors of tile?

Yes, you can choose as many colors as you wish for the same price. Come up with your own design and something that matches your style or your favorite car.

Can I remove a single tile from the middle of the floor without tearing out the edge?

Yes, using a flat edge screwdriver you are able to pop out a single tile from the middle without affecting the rest of the floor.

Are Swisstrax comfortable to walk on?

Yes, our floor tiles are made with 8% rubber in the polypropylene mix making them easy to walk on and better for your knees and back than a cement surface.

Will the color of the Swisstrax tiles fade?

We manufacture these tiles with UV resistors so they are extremely resistant to fading. However, when left in the sun all day they can slightly fade but usually not enough to ever notice.

Are Swisstrax Tiles resistant to oils and acids?

Swisstrax tiles are resistant to almost everything except for battery acid. Make sure to keep away from direct heat sources such as butane torches as well.

Do Swisstrax become slippery when wet?

Swisstrax tiles have an effective anti-slip ingredient mixed into the polypropylene which keeps them slip free when wet. Most of our competitors simply spray on an anti-slip mixture after production which can gradually wear off. Swisstrax has it mixed in during production, so it won’t ever wear off.

What makes Swisstrax tiles superior to those of the competitors?

Swisstrax is the Ferrari of modular flooring. We have the highest performing tiles, which hold much more psi than our competitors. Swisstrax has an industry leading warranty and superior locking system compared to the other brands.

How long does it take to install my floor?

Depending on the size of the garage, our garage floor tiles can be installed in as little as 2 hours but would ususally take no longer than 4-6 hours even in the largest garages.

Does the modular flooring come with a warranty?

Yes. THe floor tiles have a 15 year warranty. If ever a tile were to break or get damaged by anything, we would be happy to replace those tiles.

Is there anything that needs to be done to my concrete to prep my floor for the tiles?

The beauty of the garage floor tiles is no prep work required to the concrete. A light sweeping or blowing out of any dust and debris that may be on the floor is all that is needed. No grinding or acid etching required.

How long after the installation do I need to wait to use my garage floor?

As soon as the garage floor is complete, you can begin using it. There is no wait time.

What if I plan on moving soon?

Not going to be in your home very long? No problem. Simply unsnap the floor and take it with you to your new home. Even if your design doesn’t fit your new garage, you can order a few more tiles and custom install it to fit any garage floor.